Please read these Terms and Conditions carefully before using the i8my platform. By registering an account or using any i8my service, you agree to be bound by these terms.
A plain-English summary of the most important rules — the full legal text follows below.
You must be at least 21 years of age to register and use i8my. Accounts found to have been opened by persons under 21 will be immediately closed and all funds forfeited in accordance with applicable regulations.
Each individual may hold only one i8my account. Duplicate accounts are strictly prohibited and any bonus obtained via multiple accounts may be voided. If you have inadvertently created a duplicate, contact support immediately.
All promotional bonuses at i8my are subject to wagering requirements and game contribution rates. Bonus funds may not be withdrawn until applicable rollover conditions are fully met. Always check the active promotion terms before depositing.
You may only deposit funds that you own and that come from payment methods registered in your name. Third-party deposits are not permitted. i8my may request verification of payment source at any time as part of KYC and AML obligations.
Any form of cheating, collusion, use of automated betting software, exploiting software bugs, or any other form of dishonest play is strictly prohibited. i8my reserves the right to void bets and close accounts where such conduct is detected.
i8my provides deposit limits, cool-off periods, and self-exclusion tools. Use of these tools is encouraged for any player who feels their gambling is no longer purely recreational. See the Responsible Gaming page for full details.
These Terms and Conditions ("Terms") govern your access to and use of the i8my platform, including the website at i8my.asia and all associated services, games, promotions, and features operated by i8my ("the Platform", "we", "us", "our").
By creating an account, accessing the i8my website, or using any service provided by i8my, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the i8my platform and close your account.
These Terms constitute a legally binding agreement between you ("the Member", "you", "your") and i8my. These Terms should be read in conjunction with the i8my Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
You must be at least 21 years of age to register and use i8my. By completing the registration process, you warrant that you are 21 years of age or older. i8my strictly prohibits the use of its platform by persons under the age of 21 in compliance with applicable international gaming authority requirements.
i8my reserves the right to request age verification documentation at any time. Failure to provide satisfactory proof of age may result in account suspension and forfeiture of any balances held. If it is determined that a member was under 21 at the time of registration, the account will be closed immediately, all winnings will be voided, and any deposits may be returned at i8my's sole discretion.
The i8my platform is intended for use by residents of jurisdictions where online gambling is not prohibited. It is your responsibility to ensure that accessing and using i8my is lawful in your jurisdiction. i8my does not warrant or represent that the use of its platform is legal in your location.
To register an account with i8my, you must provide accurate and truthful personal information including your full legal name, date of birth, residential address, and valid contact details. You must not register using false or misleading information. Each individual is permitted to hold only one i8my account. Duplicate accounts are prohibited and subject to immediate closure.
i8my operates in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. You may be required to submit identity verification documents — including a copy of your MyKad, passport, or other government-issued identification — prior to making withdrawals or at any time i8my reasonably requests. Failure to complete verification may result in the suspension of withdrawal privileges.
You are responsible for maintaining the confidentiality of your i8my login credentials. You must not share your username or password with any third party. Any activity conducted through your account, whether or not authorised by you, is your responsibility. If you suspect unauthorised access to your account, you must notify i8my support immediately.
You are obliged to keep your account information current and accurate. Changes to your personal details, including your registered email address, phone number, or residential address, must be updated promptly via account settings or by contacting support.
i8my reserves the right to suspend or close any account, at its sole discretion, where it reasonably suspects a breach of these Terms, fraudulent activity, regulatory non-compliance, or where required by applicable law or gaming authority direction. In the event of closure, balances genuinely belonging to the member and not subject to forfeiture will be returned.
i8my accepts deposits and processes withdrawals via the following methods: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. All transactions are denominated in Malaysian Ringgit (MYR). i8my reserves the right to add or remove accepted payment methods at any time.
The minimum deposit amount is RM10 per transaction. The minimum withdrawal amount is RM50 per transaction. Maximum deposit and withdrawal limits may be applied and may vary by payment method, account verification status, and VIP tier.
You may only deposit funds from payment accounts registered in your own name. Third-party deposits are strictly prohibited. i8my may request evidence of payment source at any time and may decline to process withdrawals to payment accounts that differ from those used for deposits.
Withdrawal requests submitted by fully verified accounts are typically processed within one business hour during operational hours. Processing times may be longer for accounts awaiting KYC completion, accounts under security review, or during periods of high transaction volume. i8my does not charge fees on standard deposits or withdrawals, though your payment provider may impose their own charges.
i8my is committed to preventing money laundering and the financing of illegal activities. i8my will not process transactions it reasonably suspects to be connected to unlawful activity. i8my may report suspicious transactions to relevant authorities as required by applicable law without prior notice to the account holder.
All bonuses and promotions offered by i8my are subject to specific terms including minimum deposit amounts, wagering requirements (rollover), time limits, and eligible game categories. These specific terms are published with each promotion and are incorporated into these general Terms. In the event of conflict, the specific promotion terms prevail.
Bonus funds are subject to wagering requirements that must be satisfied before the bonus balance or any winnings derived from it may be withdrawn. Different game categories may contribute at different rates toward wagering requirements (e.g., slots may contribute at 100% while certain table games contribute at a lower rate). The specific contribution rates are stated in each promotion's terms.
i8my reserves the right to void bonuses and associated winnings, and to close accounts, where it determines that bonus promotions have been abused. Abuse includes but is not limited to: opening multiple accounts to claim welcome bonuses, structured betting to exploit bonus terms, collusion with other players for bonus benefit, or any betting pattern that i8my reasonably determines is designed to exploit a promotion rather than engage in genuine recreational play.
i8my reserves the right to modify, suspend, or discontinue any promotion at any time. Where a promotion is discontinued while members are actively participating, i8my will use reasonable efforts to honour the terms that applied at the time the promotion was joined, subject to the investigation of any potential abuse.
All casino games available on i8my use certified Random Number Generator (RNG) software provided by licensed third-party game providers. Game outcomes are not determined or influenced by i8my's own systems. Return-to-player (RTP) percentages for each game are available in the respective game's paytable or information panel.
Live dealer games are operated by third-party live casino studios under their own regulatory licences. The rules applicable to each live game are those stated by the relevant game studio and are displayed within the game interface.
In the event of a technical failure during a game round — such as a connection interruption or server error — i8my will use commercially reasonable efforts to resolve the round in accordance with the state of play at the time of failure. Where a fair resolution cannot be determined, the affected round may be voided and the staked amount returned.
The following activities are strictly prohibited on the i8my platform and constitute grounds for immediate account closure and forfeiture of balances:
i8my reserves the right to determine, in its sole reasonable discretion, whether prohibited activity has occurred. i8my's decision on such matters is final and binding.
i8my is committed to promoting responsible gambling. The platform provides tools to help members manage their gambling activity, including deposit limits (daily, weekly, and monthly), session time limits, reality check reminders, cool-off periods (24 hours to 6 weeks), and permanent self-exclusion.
These tools are accessible from the member's account settings panel and, where the member requests self-exclusion or a cool-off period via support, will be implemented without unreasonable delay. i8my will not market to members who are self-excluded or on a cool-off period.
i8my enforces a strict minimum age of 21. Where i8my has reasonable grounds to believe a member may have a problem with gambling, it reserves the right to initiate a responsible gaming review, restrict account activity, or suggest professional support resources, regardless of whether the member has requested such intervention.
For full details of i8my's responsible gaming tools and policies, including information on support organisations available to Malaysian residents, please visit the Responsible Gaming page.
All content on the i8my platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the intellectual property of i8my or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only.
You must not copy, reproduce, distribute, create derivative works from, or commercially exploit any i8my content without prior written consent. Scraping, framing, or systematic data extraction from the i8my platform is prohibited.
The i8my platform is provided on an "as is" and "as available" basis. i8my does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by applicable law, i8my disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
i8my's total liability to any member in connection with their use of the platform shall not exceed the total amount deposited by that member in the 12 months immediately preceding the event giving rise to the claim. i8my shall not be liable for any indirect, consequential, special, or punitive damages, including loss of profits or loss of opportunity.
i8my shall not be liable for losses arising from: unauthorised access to your account due to your own failure to maintain credential security; platform unavailability due to scheduled or emergency maintenance; actions of third-party payment processors; or events outside i8my's reasonable control.
i8my collects, uses, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. i8my will not sell your personal data to third parties for marketing purposes.
i8my reserves the right to amend these Terms at any time. Material amendments will be notified to registered members via the email address associated with their account and/or by a prominent notice on the platform at least 7 days prior to the amendment taking effect, except where immediate amendment is required by regulatory directive or to address security concerns.
Continued use of the i8my platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the platform and close your account before the amendment takes effect.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which i8my holds its operating licence. Any dispute arising from these Terms or your use of the i8my platform shall first be submitted to i8my's internal complaints resolution process.
To submit a complaint, contact i8my support at [email protected] with a clear description of the issue. i8my will acknowledge receipt within 2 business days and provide a substantive response within 14 business days. Where a dispute cannot be resolved internally, it may be referred to the relevant licensing authority's dispute resolution process.
For questions, complaints, or correspondence related to these Terms and Conditions, please contact the i8my support team:
All communications should be conducted in English. Please include your registered username and a clear description of your query or concern to expedite handling.
Our support team is available 24/7 to clarify any aspect of the i8my Terms and Conditions. Reach us via Live Chat on the platform or by email at [email protected].
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