i8my is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold as a member of the i8my platform.
Six core privacy principles that guide how i8my handles your data — full legal detail follows below.
i8my collects only the personal data that is necessary for account registration, payment processing, identity verification, and regulatory compliance. We do not collect data beyond what serves a clear, stated purpose.
Personal data held by i8my is stored on secured servers with access controls, encryption at rest, and SSL/TLS encryption in transit. Access to personal data is restricted to authorised personnel with a legitimate operational need.
i8my does not sell your personal data to third parties for advertising or commercial purposes. Data is shared with service providers only to the extent necessary to deliver the i8my platform and meet regulatory obligations.
You have the right to access, correct, request deletion of, and restrict processing of your personal data. You may also object to certain processing activities. See Section 9 of this policy for how to exercise these rights.
i8my uses cookies and similar technologies for session management, fraud prevention, and platform performance analytics. No third-party advertising cookies are placed without consent. You may adjust cookie preferences via your browser settings.
Marketing communications from i8my are only sent to members who have not opted out. You may opt out of all marketing emails and SMS at any time via account settings or by contacting support. Transactional messages (e.g., deposit confirmations) are not affected.
This Privacy Policy ("Policy") describes how i8my ("we", "us", "our"), the operator of the online gaming platform accessible at i8my.asia, collects, uses, stores, shares, and protects personal data relating to individuals who use the i8my platform ("Members", "you", "your").
i8my takes privacy seriously and is committed to handling your personal data responsibly. This Policy is written to be transparent and understandable — we want you to know exactly what data we hold about you and why. This Policy should be read alongside the i8my Terms and Conditions.
By registering an account with i8my or using any feature of the i8my platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
i8my collects personal data in several categories. The following table describes the types of data collected and the primary purpose for each:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration; KYC/AML compliance; age verification |
| Contact Data | Email address, phone number, residential address | Account communications; support; transactional notifications |
| Financial Data | Payment method details, transaction history, deposit/withdrawal records | Payment processing; fraud prevention; AML compliance |
| Account Activity Data | Login timestamps, game history, betting records, bonus usage | Platform operation; responsible gaming monitoring; dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session data | Security; fraud detection; platform optimisation |
| Communications Data | Support chat transcripts, email correspondence | Support quality; dispute records; regulatory compliance |
The majority of personal data i8my holds is provided directly by you: during account registration, when completing KYC verification, when making deposits or withdrawals, when contacting our support team, and when updating your account profile. Providing accurate information during these processes is a condition of using the i8my platform.
When you use the i8my platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser type and version, operating system, pages visited, session duration, and interaction logs. This data is collected via server logs, cookies, and similar tracking technologies. See Section 7 for details on cookies.
i8my may receive personal data about you from third-party sources where this is lawful. This includes identity verification service providers (for KYC/AML compliance), payment processors (to confirm transaction details), and fraud detection services. Data received from third parties is used only for the purposes stated in this Policy.
i8my uses your personal data for the following purposes:
i8my processes personal data only where a lawful basis exists. The applicable bases for i8my's processing activities are:
i8my engages third-party service providers who process personal data on our behalf for defined operational purposes. These include payment processors and e-wallet operators, identity and age verification services, game software providers, fraud detection and security services, email and SMS delivery platforms, and cloud infrastructure providers. All service providers are bound by data processing agreements and are prohibited from using your data for purposes other than those specified.
i8my may disclose personal data to gaming regulatory authorities, law enforcement agencies, tax authorities, or other government bodies where required by applicable law, court order, regulatory direction, or where i8my determines in good faith that disclosure is necessary to prevent serious harm or illegal activity.
i8my does not sell, rent, or otherwise transfer personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this Policy.
In the event of a merger, acquisition, or sale of all or part of i8my's business or assets, personal data held by i8my may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and the privacy implications via the registered email address associated with their account.
i8my uses cookies and similar technologies (such as local storage and session tokens) on the i8my platform. These serve the following functions:
i8my does not use third-party advertising cookies or engage in cross-site tracking for advertising purposes. You may manage or delete cookies via your browser's privacy settings. Disabling essential cookies may affect your ability to use certain platform features.
i8my retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. Specific retention periods include:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.
As a data subject, you hold the following rights in relation to your personal data processed by i8my:
To exercise any of these rights, contact i8my's data privacy team at [email protected] with the subject line "Data Rights Request". i8my will acknowledge your request within 5 business days and provide a substantive response within 30 days. We may request identity verification before processing your request.
The i8my platform is strictly for adults aged 21 and above. i8my does not knowingly collect personal data from persons under the age of 21. If i8my becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account closed immediately.
If you are a parent or guardian and believe that a minor has accessed i8my and provided personal information, please contact us immediately at [email protected].
i8my implements technical and organisational security measures designed to protect personal data against unauthorised access, loss, destruction, or alteration. These include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, role-based access controls limiting staff access to personal data, network firewalls and intrusion detection systems, regular security assessments and penetration testing, and incident response procedures for data breach detection and notification.
While i8my takes security seriously, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, i8my will notify affected members without undue delay and take steps to mitigate the risk.
You are responsible for maintaining the security of your own account credentials. Do not share your i8my username or password with any third party. If you suspect your account credentials have been compromised, contact support immediately.
i8my may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes will be communicated to registered members via the email address associated with their account and/or by prominent notice on the i8my platform at least 7 days prior to the change taking effect.
Continued use of the i8my platform following the effective date of any policy update constitutes acceptance of the revised Policy. The "Last Updated" date at the top of this Policy reflects the most recent revision.
For all privacy-related queries, data rights requests, or concerns about how i8my handles your personal data, please contact us using the details below:
All privacy communications will be handled in English. Please include your registered username or email address so we can locate your account records efficiently.
Your privacy is protected. Your data is never sold. i8my is built for Malaysian players who expect both a great gaming experience and responsible data practices.
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